Logmore Cloud's location saving capability is based on the location of the device scanning the QR code. If the device doesn't share the location Logmore Cloud is not able to save it.

If you have issues of not getting the location data saved into the Logmore Cloud you might need to enable location services for the browser.

Read instructions below on iPhones and Android on how to unblock sharing of your location:

iPhone

Step-by-step guide how to enable location setting with iPhone

1. Go to your phone settings

2. Go to Privacy settings

   

3. Go to Location Services

   

4. Enable the Location Service

   

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Android

If you don't get the popup

In order for scan location data to be saved to the Logmore Cloud, you need to allow location information in your smart device's browser.

If you get an alert "Location not saved",

1. Go to your browser's settings

2. Click "Site settings"

3. Click "Location" and see if location is allowed. Check the "Blocked" sites and remove web.logmore.com from them if you find it in the category.